Yesterday was epic and exhilarating! I facilitated a full day training for fifty educators and teachers working with disabled children.
The challenge? A sensitive context. The gifts ? Great receptivity, openness and participation, rich discussions. The results? A common language for them with increased awareness, understanding, connection and engagement within the team.
We talked about emotional intelligence and effective communication. We used self-discovery tools as well as Steve Chandler’s classical distinctions (expectations and agreements, complaints versus requests, creator VS reactor). We practiced listening exercises, explored what “speaking straight” means and its value (thank you Lloyd Fickett and The Collaborative Way book). They practiced appreciation and acknowledgment. And they defined a chart of values in communication, carefully designing the meaning of each word, for their own context. I love to create, tailor and facilitate workshops and trainings. Very grateful for this enriching experience.
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